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2025-04-03

Why Restaurants and Cafés Can't Rely on Instagram Alone

Lots of Instagram followers, but new customers can't find you? Still taking reservations by phone? Here's why restaurants and cafés need their own website.

Instagram Is Great — But It's Not Yours

You've spent years building your Instagram presence, accumulated thousands of followers, and get likes and comments every day. Sounds great, right?

But there's one problem: Instagram is rented land.

  • Algorithm changes can cut your reach in half overnight
  • Instagram can suspend your account without explanation
  • You can't take your follower list with you

Your website is something you actually own.


You Don't Exist on Google

When someone searches "café in Taipei" or "restaurant reservation," Instagram almost never shows up in the results.

No website = you don't exist on Google.

And most new customers start with Google, not Instagram.


Still Taking Reservations by Phone?

Phone reservations have a few problems:

  • You can't answer when you're not there
  • During peak hours, lines are busy and customers give up
  • Reservations written by hand are easy to mix up

With a website and online booking, customers can book anytime on their own — no phone calls, no missed bookings.


What Can a Website Do for a Restaurant?

  • Show your menu: Let customers know what to expect before they arrive
  • Online reservations: Accept bookings 24/7 with automatic confirmation and reminders
  • Google Maps integration: Make it easier for new customers to find you
  • Brand story: Share your ingredients, philosophy, and values to build trust
  • Event announcements: Special menus, holiday sets, private dining — all in one place


The Bottom Line

Many restaurant owners say "my Instagram is enough" — until they build a website and discover how many people were Googling their name and finding nothing, then going to a competitor instead.

A website doesn't replace Instagram. It gives the customers Instagram brings you a more complete place to learn about you and take action.

Feel free to get in touch — I've built demo sites for restaurants and cafés, and I'm happy to show you what yours could look like.

Have a project in mind?

Feel free to reach out for a free consultation. I typically reply within 1–2 business days.

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